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удаление аккаунта

  • 12 May 2024
  • 5 replies
  • 80 views

Хочу удалить аккаунт по причине недоступности приложения.

Не надо мне советовать зайти в профиль, не могу этого сделать потому что не могу даже зайти на сайт.

Интересно получается. Услуги оказывать отказались, но аккаунт удалить не дают.

5 replies

Userlevel 7
Badge +14

What do you mean it is unbelievable? In what sense? 

Userlevel 7
Badge +4

What do you mean it is unbelievable?

??

OP didn't write unbelievable, OP wrote "unavailable".

The problem with free accounts is that the account can no longer be managed by the user (in countries where there is no longer ad-financed Deezer Free), as you always end up on the offer wall.

OP can actually only write to support and ask for the account to be deleted.

https://support.deezer.com/hc/requests/new

Userlevel 7
Badge +14

What do you mean it is unbelievable?

??

OP didn't write unbelievable, OP wrote "unavailable".

The problem with free accounts is that the account can no longer be managed by the user (in countries where there is no longer ad-financed Deezer Free), as you always end up on the offer wall.

OP can actually only write to support and ask for the account to be deleted.

https://support.deezer.com/hc/requests/new

 

I misread it …. 

 

Userlevel 7
Badge +6

Hi @Xandria, I'm really sorry to hear that you're having this kind of issue.

I wanted to let you know that your account has been successfully deleted.

If you have any other questions or need further assistance, please feel free to reach out.

Здравствуйте

Спасибо за решение проблемы и сообщение 

Всего Вам хорошего

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