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удаление аккаунта

  • May 12, 2024
  • 5 replies
  • 258 views
X
One Hit Wonder

Хочу удалить аккаунт по причине недоступности приложения.

Не надо мне советовать зайти в профиль, не могу этого сделать потому что не могу даже зайти на сайт.

Интересно получается. Услуги оказывать отказались, но аккаунт удалить не дают.

Best answer by E0xc815

What do you mean it is unbelievable?

??

OP didn't write unbelievable, OP wrote "unavailable".

The problem with free accounts is that the account can no longer be managed by the user (in countries where there is no longer ad-financed Deezer Free), as you always end up on the offer wall.

OP can actually only write to support and ask for the account to be deleted.

https://support.deezer.com/hc/requests/new

5 replies

Noam Asulin
Superuser
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  • Noam Asulin
  • Bezi since 2017
  • May 14, 2024

What do you mean it is unbelievable? In what sense? 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
E
Rockstar
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  • E0xc815
  • Rockstar
  • Answer
  • May 14, 2024

What do you mean it is unbelievable?

??

OP didn't write unbelievable, OP wrote "unavailable".

The problem with free accounts is that the account can no longer be managed by the user (in countries where there is no longer ad-financed Deezer Free), as you always end up on the offer wall.

OP can actually only write to support and ask for the account to be deleted.

https://support.deezer.com/hc/requests/new

[he/him]
Jaime.Deezer
Leonídia.Deezer
Noam Asulin
Superuser
Forum|alt.badge.img+14
  • Noam Asulin
  • Bezi since 2017
  • May 15, 2024

What do you mean it is unbelievable?

??

OP didn't write unbelievable, OP wrote "unavailable".

The problem with free accounts is that the account can no longer be managed by the user (in countries where there is no longer ad-financed Deezer Free), as you always end up on the offer wall.

OP can actually only write to support and ask for the account to be deleted.

https://support.deezer.com/hc/requests/new

 

I misread it …. 

 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Leonídia.Deezer
Community Manager
Forum|alt.badge.img+6

Hi @Xandria, I'm really sorry to hear that you're having this kind of issue.

I wanted to let you know that your account has been successfully deleted.

If you have any other questions or need further assistance, please feel free to reach out.

Jaime.Deezer
X
One Hit Wonder
  • Xandria
  • Author
  • One Hit Wonder
  • May 23, 2024

Здравствуйте

Спасибо за решение проблемы и сообщение 

Всего Вам хорошего

Jaime.Deezer
Leonídia.Deezer
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