Hi @Ian Austin could you please try with the UPC.
If you don’t know it, please send me the URL on Deezer for your artist page you are trying to claim and I’ll help you.
Thanks

I tried that but the UPC bar is greyed out and won’t let me type in it until I type in my artist name above and click the profile. But I can’t do that because my profile isn’t showing up. I’m having the same problem with Apple Music but they told me it has to be on the platform for 5 days until my name will show up on the artist app. Maybe this is the same situation?

Could you send me the URL on Deezer for your song? and I’ll check on the system. Otherwise, please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks

https://deezer.page.link/vU4RdWbwLhLZ8btY7

I didn’t have any problem finding you on Deezer for Creators, either with your artist name or ID.
could you please send me a screenshot of D4C where your are trying to claim your profile?
Apologies for all the inconvenience 
Thanks :)
 

Hello, i have the same problem. Can you help me? 

@Jaime.Deezer 

@Gemini could you please share the URL of the artist page you are trying to claim?
Thanks

Hello everyone i tried making an artist acount on deezer, so i can upload my songs i made and now i am stuck at this screen because i searched every version of my name and it always says 

also i haven´t got any UPC i just got the email to activate my account.

and yes i visited the links that has been posted above,

so my question is how can deezer find my artist if i haven´t even set it up yet?

please help me!!

Hi @Kawaii Kira could you please share the URL on Deezer of any of your songs in order to help you?
Thanks

Hey @Jaime.Deezer 
I can't connect to my deezer artist account either, even though my single was released over a week ago. Could you help me?
Thank you very much for your help

https://deezer.page.link/ZrswkqtzaLztxfak7

Did you try to claim the artist profile already @Yilmaz Project ?

Hey @Jaime.Deezer,

Yes, I did. Same situation as @Kawaii Kira (screenshot), I can't find my artist name or give my UPC.

Oh, but it actually worked with my deezer artist ID 🙏 Thanks for your time.

hi i also have the same problem where my account i try to claim isn’t showing. Could you help me please ​@Jaime.Deezer ? there is the profile i’m trying to claim :

https://deezer.page.link/4NyJYPqHdYDgoifc6

and where can i find the UPC?

​@prodweboy it has been approved now :)

Hi ​@Jaime.Deezer ! I’m having the same issue, I have my UPC but can’t find my account when trying to claim it.

Could you help me please? Here is my profile : 

https://www.deezer.com/artist/238550241

Hi ​@Rust Music have you tried with the artist ID or typing the artist name on the D4C form?
thanks

Oh, I didn’t thought about my ID, it worked when I used it!

Thanks ​@Jaime.Deezer 

having same exact isssue please help 

https://www.deezer.com/us/artist/190087537

Hey ​@Bad Hand have you tried with the UPC (199080073056) or your artist ID?