Someone else listening!

@Jamielee461

Seems that someone else by mistake is using your account or profile that is part of the family account. Make sure everyone who is member of your family account uses his own invited account or profile to log in. 

I keep getting the same pop up that stops the music saying someone else is listening on another device. 

There were also hundreds on albums, tracks and playlists added to my favourites that I didn’t add.

I’ve deleted all the favourites that I didn’t add, logged out on the 2 devices I use, deleted the app, re-installed, logged back in and changed passwords.

please advise 

@stevep 

Changing password is the important thing. Didn’t this help? 
If not, may be there’s something more hacked than your password. 
@Jaime. can help perhaps!?

@stevep I’ve sent you a sent you a password recovery link.
Please click on the link, reset your password and login again.
please let me know if that works :)