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Some Tracks Suddenly Disappear

  • 1 January 2024
  • 3 replies
  • 79 views
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I recently switched to Deezer from Spotify Premium because in Deezer I can listen to tracks that aren't available in Spotify because regional thing,  I live in the south Asia. When I tried Deezer (Free Plan) I was amazed & excited because I could find the latest albums from my favorite band Kamelot. So after using Deezer for about a month I decided to subscribe the premium plan. And then suddenly those tracks that I couldn't listen in Spotify but I could listen in Deezer, they disappeared. I suppose it's because my payment info tells my region so I could no longer listen to songs that weren't meant to be available in my region. I was so disappointed because I thought Deezer allows you to choose any regions. Yes I switched my region to United States but nothing changed. Please tell me there's a way to get around this issue because if Deezer doesn't allow me to listen to my favorite songs then it is not different than Spotify hence there's no reason to subscribe. Thank you 

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Best answer by GropplerZorn 1 January 2024, 19:48

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GropplerZorn
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hey there @yudistirabahari04 

track availability is a decision from artists and publishers, and not deezer (or spotify).

deezer is my preferred service and i am impressed with their catalog. if, however, despite the tens of millions of tracks in the catalog, there are songs you can’t find, might i suggest purchasing them? that way you own the music, are supporting your favorite artists, and can upload it to your deezer account. here is how: https://support.deezer.com/hc/en-gb/articles/115004221605-Upload-MP3s-To-Your-Deezer-Account

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There's country selection option tho... If I select US shouldn't I be able to play any song that's available in the US and cannot play songs that aren't available in the US? In Spotify you can't change country unless with VPN that's why I thought Deezer was what exactly I needed.

GropplerZorn
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Userlevel 7
Badge +17

There's country selection option tho... If I select US shouldn't I be able to play any song that's available in the US and cannot play songs that aren't available in the US? In Spotify you can't change country unless with VPN that's why I thought Deezer was what exactly I needed.

 

country selector affects recommendations. as i previously wrote, availability is dependent on the artists and publishers.

a couple links for you:

https://support.deezer.com/hc/en-gb/articles/360012847878-Change-Your-Country-Recommendations-On-Deezer

https://www.reddit.com/r/deezer/comments/its88u/country_selector_is_now_available_worldwide/

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