Scrobble Last.fm from Deezer not working

Hi @pedropgone I’m scrobbling right now with no problems. What issue are you having, perhaps we can help then?

Thanks for the feedback @pedropgone

I think I get your point. But we haven't thrown the towel on this one, we just need to find the right time and resources for it  (so that it can get improved!)

Why aren’t you guys fixing this? @Rudi 

What’s the problem? 🧐

I mean it’s not a complex or unfixable bug. Also Deezer doesn’t support the ‘Scribbling now’ feature 🧐

Deezer’s library deserves to be a part of last.fm playback options. I’m sure you can provide this integration easily 🧐

No problem, Sara @SaraJaleh 

We just need to prioritise the development of the integration, and allocate developers for it - something we haven't been able to do because our team is small and there's always a feature with more demand.

However, Last.fm is close to my heart because one of our Deezer Legends is also a top Last.fm guy, so I've been monitoring the discussion internally with a lot of interest. I hope to get it moved forward in the near future 

I have recently moved from Spotify to Deezer, but since then my last.fm app on Android did not count my plays on the Deezer account. Since August 8 my songs haven’t been scrobbled, and I want to know if there’s a way to share my listening history to last.fm so all songs that I’ve listening in this period would be scrobbled. I remember last.fm used to access Windows listening history to count scrobbles, it it possible to do with my Deezer account? Any applications could do that?

Hey @tefona 

Thanks for joining Deezer.

Our scrobbling isn't up to scratch yet, but in this thread here you'll find the best tips on how to make the most of it. Have you tried a browser extension?

To use the internal Deezer scrobbling on Android or iOS you have to enable it in the Sharing Preferences of the web player, there is no separate setting in the Deezer mobile or desktop apps for scrobbling. See the official Deezer FAQ on Last.fm’s support forum:

https://support.last.fm/t/deezer-scrobbling/177

You can only scrobble from Deezer from the moment you connect both accounts, so your earlier scrobbles are probably lost. You could check the Favorites section of the Deezer web player how far the internal Deezer listening history goes back (probably not more than your last 40 songs) and manually scrobble these songs with online scrobbling tools like Universal or Open Scrobbler, but Deezer does not provide a method to access your complete listening history which could be imported with other tools like the Last.fm Scrubbler for Windows.

Long story short: to scrobble Deezer with Android devices you can either use the internal option or Android scrobbling apps like the official one from Last.fm, Pano Scrobbler, Scroball etc.

New to Deezer, I migrated from Spotify. Everything seems good so far however I’m absolutely not continuing my subscription after the free period if last.fm support is going to be this inconsistent.

It works if I’m playing audio from the webpage but not desktop. I do not ever use websites to listen to music, only the desktop app. I understand the team is small and this isn’t really *that* important however it is for me and my purchase is solely based on it. If it’s still not working after my month has ended I will be unfortunately heading back to Spotify.

Do you see the Last.fm logo in your Sharing Preferences of the Deezer web player, and is it red or greyed out?

https://www.deezer.com/account/share

Hi, thanks for your reply.

I successfully linked it yesterday, and it would scrobble only if I was using the webpage; not the desktop app itself.

I also unlinked and redid the process to see if it would help but it didn’t.

Here's what it looks like