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One Hit Wonder
Apr 25, 2022 8:26 AM UTC

Request for support

Dear Sirs , I would like to receive some support as 

I am not able to listen to my music, although I am connected.

 

Could you please help ?

Thank you Teresa

 

 

 

 

 

    2 replies

    Yula
    Deezer Staff
    Deezer Staff
    Apr 25, 2022 12:06 PM UTC

    Hey @Elettra76! 

    From which device? 

    Can you describe the behaviour of the app? 

    Do you receive an error message? 

     

    (She/her) add your pronouns to your signature!
    Elettra76Author
    One Hit Wonder
    Apr 25, 2022 4:41 PM UTC

    Hi Yula, 

     

    I have sorted this out but thanks for reverting to me.

     

    Bests