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One Hit Wonder
September 17, 2024
Answered

renew subscription

  • September 17, 2024
  • 1 reply
  • 49 views

I was usingvpay but I stopped my sub ends in 1 day but I have no option  to renew  with different  payment  method.   Why?

    Best answer by Nina Nebo

     

    Hi @biron_darcy !

    You need to change your payment details for subscriptions !?

     

    Helpful link 

    How to change or update your payment details

    https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

     

    If you can't I update  payment method ,then you may need to clear your browser cache.
    Open your account from a computer, clear the browser cache and try updating your details. 

     

    Or contact Deezer support 

    https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

     

    1 reply

    Nina Nebo
    Superuser
    Nina NeboAnswer
    Superuser
    September 17, 2024

     

    Hi @biron_darcy !

    You need to change your payment details for subscriptions !?

     

    Helpful link 

    How to change or update your payment details

    https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

     

    If you can't I update  payment method ,then you may need to clear your browser cache.
    Open your account from a computer, clear the browser cache and try updating your details. 

     

    Or contact Deezer support 

    https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

     

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