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Answer

recover deleted profile

  • June 6, 2023
  • 1 reply
  • 245 views
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One Hit Wonder

how to recover deleted profile from family account ?

Best answer by Leonídia.Deezer

Hi @Sonwu,

Thanks for sharing your experience.
Can you tell me if the deleted profile was a dependent or independent ?
If the profile was deleted unfortunately it’s not possible to recover it. But if it was only excluded you can send a new invitation and the profile will be joining again.
Thanks

1 reply

Leonídia.Deezer
Community Manager
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Hi @Sonwu,

Thanks for sharing your experience.
Can you tell me if the deleted profile was a dependent or independent ?
If the profile was deleted unfortunately it’s not possible to recover it. But if it was only excluded you can send a new invitation and the profile will be joining again.
Thanks

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