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I love this app but the last couple weeks i am receiving the most awful recommendations. Suddenly, the app is recommending genres that i despise. If i launch a track mix with a punk rock song, the next song will be fast piano in a major key with a goofball singer, or a broadway musical track, or perhaps pop music that has absolutely no punk rock elements. Im also getting anime music, child musicals, soundtracks, etc. i listen to punk, metal, alt metal, some rap with screamo, singer songwriter acoustic, riot girl music, and EDM. What have i done wrong? Almost every song i go to artist page and select “dont recommend this artist” as well as “dont recommend this track.”

 

i have 84 favorite artists, 18 playlists i made, and i constantly like new music and dislike stuff i dont want to hear again. Help! I contacted deezer but they never got back to me. Can anyone look at my account to see if i accidentally favorited stuff that is ruining my recommendations? 

Hi @wreckitrocco, thanks for your message.

Could you please access the following article, Exclude An Artist Or Track From Deezer Recommendations, to confirm if you have followed all the necessary procedures?


Hi @wreckitrocco, thanks for your message.

Could you please access the following article, Exclude An Artist Or Track From Deezer Recommendations, to confirm if you have followed all the necessary procedures?


 

thanks for your response! I have reviewed the article and it seems i am following the necessary procedures to exclude artists and tracks from track mix. 


The recommendation I received recently about a queer playlist is not for me. I'm not sure if it popped up up bc I listen to Tyler The Creator or Kaytranada or what, but please remove it. 


Hi @wreckitrocco @Daniel Johns, thank you for sharing the details and for your feedback.

I've already forwarded your information to our developers, and I'll be sure to keep you updated as soon as I have any news.

Your feedback is truly appreciated.


For anyone struggling with this still… I want to say that every time i complain my deezer suddenly gets a little better.

I have also spent hours upon hours telling deezer to not recommend certain bands and songs. I probably spend most of my time on deezer rejecting all of their suggestions. I looked up a list of top 100 country artists and carefully went to each artist page and clicked “do not recommend this artist” and also did that for pop mainstream as well. Its not perfect and this algorithm is seemingly just not for me as i am working and cant remove my gloves to tell give deezer constant feedback. If spotify brought the stupid heart back i would return to them instantly. 


I’ve been having the same issue since I joined to Deezer. I have no idea why I’m receiving recommendations of Brazilian artists every week. I never listened anything similar.


Hello @fryvikingfk, I’m sorry to hear you’re having this issue.

To help us understand better, could you please share a screenshot or a short video showing the recommendations you’re receiving?

This will really help us look into it!

Thank you!


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