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Answered

profiles on deezer family not showing


I just noticed all profiles on our Deezer family account disappeared. What’s happening Deezer? Some of these profiles have being in use since 2017

Best answer by Anonymous

Hey @chikeorah 

Profiles don't just disappear like that. Are you sure you're logged into the correct account?

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  • 0 replies
  • Answer
  • May 15, 2022

Hey @chikeorah 

Profiles don't just disappear like that. Are you sure you're logged into the correct account?


  • Author
  • Runaway Baby
  • 2 replies
  • May 15, 2022

I only have one Deezer account and it’s family subscription, all profiles are not on this account as at today.


  • 0 replies
  • May 15, 2022

@chikeorah 

OK, then please let the support check:

https://support.deezer.com/hc/requests/new


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