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One Hit Wonder
May 15, 2022
Answered

profiles on deezer family not showing

  • May 15, 2022
  • 3 replies
  • 65 views

I just noticed all profiles on our Deezer family account disappeared. What’s happening Deezer? Some of these profiles have being in use since 2017

    Best answer by

    Hey @chikeorah 

    Profiles don't just disappear like that. Are you sure you're logged into the correct account?

    3 replies

    Answer
    May 15, 2022

    Hey @chikeorah 

    Profiles don't just disappear like that. Are you sure you're logged into the correct account?

    chikeorahAuthor
    One Hit Wonder
    May 15, 2022

    I only have one Deezer account and it’s family subscription, all profiles are not on this account as at today.

    May 15, 2022

    @chikeorah 

    OK, then please let the support check:

    https://support.deezer.com/hc/requests/new