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One Hit Wonder
Apr 14, 2022 9:42 PM UTC
Answered

playlists and music gone ?

Deezer family paid March but all our music and playlists gone and when logged in it says we're on free Deezer ? Why ?

Answer
Apr 15, 2022 9:25 AM UTC

Hey @louise.kruger199 

Sounds to me like you're accidentally logged into the wrong account.
Please contact deezer support, they can help you:

https://support.deezer.com/hc/requests/new

1 reply

Answer
Apr 15, 2022 9:25 AM UTC

Hey @louise.kruger199 

Sounds to me like you're accidentally logged into the wrong account.
Please contact deezer support, they can help you:

https://support.deezer.com/hc/requests/new