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One Hit Wonder
April 10, 2023
Answered

playlist gone

  • April 10, 2023
  • 1 reply
  • 37 views

Good Day,I missed my subscription payment and ashen I fried logging in back after paying,my playlist was missing 

    Best answer by Yula

    Hello @MNYSAZ01, even if you don’t pay your subscription your music is still linked to your account. 

    If you can not find all your favourites it means that you are connected to another Deezer Account. 

    Can you make sure you are connecting with the right email and password? 

    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    April 13, 2023

    Hello @MNYSAZ01, even if you don’t pay your subscription your music is still linked to your account. 

    If you can not find all your favourites it means that you are connected to another Deezer Account. 

    Can you make sure you are connecting with the right email and password? 

    (She/her) add your pronouns to your signature!