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Perdida de correo

  • April 26, 2024
  • 1 reply
  • 13 views

Hi, I lost the access to my email because someone stole my phone and change all the information, I need to know how to change it, because I don't want to be scammed or give private information 

Best answer by GropplerZorn

Hi @David_Ayerdi15 

Most everyone here is a subscriber like you, and not a deezer employee, so they don’t have access to your account.

You need to contact deezer support and open a ticket so they can help you.

The link is here → https://support.deezer.com/hc/en-gb

Buena suerte.

1 reply

GropplerZorn
Superuser
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  • Superuser
  • Answer
  • April 26, 2024

Hi @David_Ayerdi15 

Most everyone here is a subscriber like you, and not a deezer employee, so they don’t have access to your account.

You need to contact deezer support and open a ticket so they can help you.

The link is here → https://support.deezer.com/hc/en-gb

Buena suerte.