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payments

  • May 4, 2023
  • 3 replies
  • 32 views

I am having two lots of payments taken out of my bank I only have one acc

Best answer by GropplerZorn

hey there @shirlmoo ,

most of us here are fellow subscribers, not deezer employees and, as such, we cannot access your account.

i suggest you open a ticket with deezer support so someone can help you.→ https://support.deezer.com/hc/en-gb

g

3 replies

GropplerZorn
Superuser
Forum|alt.badge.img+18
  • Superuser
  • Answer
  • May 5, 2023

hey there @shirlmoo ,

most of us here are fellow subscribers, not deezer employees and, as such, we cannot access your account.

i suggest you open a ticket with deezer support so someone can help you.→ https://support.deezer.com/hc/en-gb

g


  • Roadie
  • December 7, 2023

So how do you charge me 14.99€  and the first’s 3 months is for free i want a refund asap


Nina Nebo
Superuser
Forum|alt.badge.img+15
  • Superuser
  • December 7, 2023

So how do you charge me 14.99€  and the first’s 3 months is for free i want a refund asap

Hi @TonyGhal !

Better contact Deezer support 

Submit a request or Chat 

https://support.deezer.com/hc/en-gb/requests/new