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Answered

One of my playlist disappeared

  • 6 January 2023
  • 4 replies
  • 126 views

Hello, I logged to my account and noticed that my biggest playlist “Eloan” was missing (more than 600 song from 2018…..) ! I tried to find it using the link to recover the deleted playlist but it was missing there too. Is it a bug? Help me I really care about this one in particular…….. I’m sure to be logged to the right account and I don’t even remember having deleted this playlist :(

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Best answer by Johnathan.Deezer 11 January 2023, 11:48

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4 replies

Hey @Eloan Piazza 

Maybe just a small glitch. Log out and back in again and you should be able to find everything.

hey ! thanks for the tips, but I tried and I still can’t find it

Userlevel 7
Badge +7

Have you tried to recover the playlist following the instructions on the following article from our support site: https://support.deezer.com/hc/en-gb/articles/115003736489-Recover-a-Deleted-Playlist
Thanks

Userlevel 5
Badge +6

Hey @Eloan Piazza ! 

As you said you already tried the recover playlist link and sadly still can’t find it, please contact our Customer Care Team, they can have a look on your account and try to find.🕵🏽

Good lucky.🍀

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