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Answered

One of my playlist disappeared


Hello, I logged to my account and noticed that my biggest playlist “Eloan” was missing (more than 600 song from 2018…..) ! I tried to find it using the link to recover the deleted playlist but it was missing there too. Is it a bug? Help me I really care about this one in particular…….. I’m sure to be logged to the right account and I don’t even remember having deleted this playlist :(

Best answer by Johnathan.Deezer

Hey @Eloan Piazza ! 

As you said you already tried the recover playlist link and sadly still can’t find it, please contact our Customer Care Team, they can have a look on your account and try to find.🕵🏽

Good lucky.🍀

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4 replies

  • 0 replies
  • January 7, 2023

Hey @Eloan Piazza 

Maybe just a small glitch. Log out and back in again and you should be able to find everything.


  • Author
  • Runaway Baby
  • 1 reply
  • January 7, 2023

hey ! thanks for the tips, but I tried and I still can’t find it


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5244 replies
  • January 8, 2023

Have you tried to recover the playlist following the instructions on the following article from our support site: https://support.deezer.com/hc/en-gb/articles/115003736489-Recover-a-Deleted-Playlist
Thanks


Johnathan.Deezer
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Hey @Eloan Piazza ! 

As you said you already tried the recover playlist link and sadly still can’t find it, please contact our Customer Care Team, they can have a look on your account and try to find.🕵🏽

Good lucky.🍀


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