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One Hit Wonder
July 1, 2023
Answered

not working api auth required

  • July 1, 2023
  • 3 replies
  • 44 views

Api auth required deezer hasn't worked for a month but still charged?? 

    Best answer by Noam Asulin

    Well , subscription was still active.  

    If you couldn’t connect to your account for any reason you can contact deezer support and check if you are eligible for a refund 

     

    https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

    3 replies

    Noam Asulin
    Superuser
    Bezi since 2017
    July 2, 2023

    Well , subscription was still active.  

    If you couldn’t connect to your account for any reason you can contact deezer support and check if you are eligible for a refund 

     

    https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
    Leonídia.Deezer
    Community Manager
    Community Manager
    July 3, 2023

    Hi @hge1983, sorry that you are having that issue.
    Can you please try uninstall and install the Deezer app.
    It should solve the issue.

    hge1983Author
    One Hit Wonder
    July 3, 2023

    Its up and running again now. I had to log out then back in again. 

    Thanks hge1983