One Hit Wonder

Answered

My Top tracks are random and not mine

7 replies
199 views

For some reason Deezer added this as my Top tracks but none of it is tracks I don't listen to. Half of them I can't access. Is someone experiencing this?

Playlist

Greg.DeezerAnswer

Product Team

Hello,

The issue should now be fixed,

Please refresh the playlist now (with a pull-to-refresh gesture if needed) and let us know if it isn’t fixed on your side,

Thanks

Roadie

Experiencing the same issue right now. My top tracks playlist is only 14 songs, never heard of any of these songs and half of them I can’t even access. Very weird, did not find anything about it online.

Superuser

Hi @Kmaarouf8 @MxBaz !

These may be signs of suspicious activity on your account and you may need to protect your account .

For more details see link below

https://support.deezer.com/hc/en-gb/articles/360001425809-Suspicious-Activity-On-Your-Deezer-Account-Help

or contact Deezer support / Chat team

https://support.deezer.com/hc/en-gb/requests/new

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

Roadie

I have the same problem. Moreover, everything is fine on the my other account.

Superuser

I’ve taken a look at my Top Tracks, but nothing weird that I’ve seen. Everything looks fine.

Did you took a look at @Nina Nebo advice?

Greg.DeezerAnswer

Product Team

Hello,

The issue should now be fixed,

Please refresh the playlist now (with a pull-to-refresh gesture if needed) and let us know if it isn’t fixed on your side,

Thanks

Roadie

Hello, I have the same issue. All of my tops are full of artists I never listened to with barely any listeners, it's starting to get very annoying

Community Manager

Hi @BloodyPunk have you tried to reinstall the latest version of the app (9.0.1.3) and see if you notice any changes?
Thanks