lost account

Hi ​@flowerpowouer !

You likely used a different login method or email address, which caused Deezer to spin up a brand-new profile instead of opening your library.

Log out completely:
Sign out of the current session on your app or browser.

Check alternative emails: 
If you have multiple email addresses, test logging in with each one individually.

Verify login method: 
If your old account was tied to Facebook, Google, or Apple ID, make sure you click that specific social button rather than typing an email manually.

Reset your password: 
Go to the Deezer Password Recovery page and enter your old email address to see if it triggers a reset email. Receiving the email confirms that specific address holds your real account.
 

Hello ! 
Thank you for your reply, however, as mentioned in my initial post, the same username and email address have been used.. Hence the initial question ..

Hi ​@flowerpowouer 

We are open forum and don't have access to your account to see why you can't log in so you need to contact Deezer support .

https://support.deezer.com/hc/en-gb/requests/new