It annoyed me for a bit of time now. I mainly listen to favourite tracks when commuting, but i often see myself without them because they aren't available.
What i think happened it’s when I don't go on the page for few days on my iphone, Deezer lost them and i would need to load them again on wifi, but they are still downloaded, just not available.
Answered
loose downloaded favorite songs when offline for a day or 2
Best answer by Jaime.Deezer
Hey
This is a well known issue and our developers have found the root of the problem and a fix for it which will be available in the next version of the Deezer app.
Could you please let me know which version do you have currently?
Thanks
+7Hey
This is a well known issue and our developers have found the root of the problem and a fix for it which will be available in the next version of the Deezer app.
Could you please let me know which version do you have currently?
Thanks
1 person likes this
+10Hey
(She/her) add your pronouns to your signature!
1 person likes this
Hi,
after the update it was fine until today. Same issue.
i tried to close the app and reopen it to see if it fix once I finished the transition from my wifi to my lte(offline).
Wasn't better.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.