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One Hit Wonder
Apr 22, 2022 1:44 AM UTC

Login page when i try to listen to music

I can't listen my songs anymore. When I enter Deezer, it exits and goes to a login page. Sometimes the login fails, and after a lot of effort I manage to get into my account. And after a while, deezer crashes and goes back to the login screen. Help 

(sorry for my bad english) 

3 replies

Jaime.Deezer
Community Manager
Community Manager
Apr 22, 2022 10:13 AM UTC

Hi @mooster I am sorry to hear that.
Could you please let me know in what device you are experiencing this problem (iOS, Android, Web, Desktop app)
Thanks

moosterAuthor
One Hit Wonder
Apr 22, 2022 2:09 PM UTC

Hi @mooster I am sorry to hear that.
Could you please let me know in what device you are experiencing this problem (iOS, Android, Web, Desktop app)
Thanks

Android

 

Apr 22, 2022 2:15 PM UTC

Hey @mooster 

Did you download the Deezer app from the Google Play Store or somewhere else?