Hey @wcivera 

Everything is described here:

https://support.deezer.com/hc/en-gb/articles/201168742-Delete-Your-Deezer-Account

Alternatively, you can also write to support:

→ https://support.deezer.com/hc/requests/new

I also have trouble deleting my account. It says I have a subscription ongoing so I can’t delete my account and when I click on manage my subscriptions, it leads me to the iPhone’s section where it shows I clearly have no subscription ongoing. Also having an ongoing subscription should not prevent the deletion of the account.

Could you please fix this and let me delete my account? And stop pretending it’s possible?

Hello @Sarra 

I’ve checked your account and I can see that you have an active Premium offer, a free trial for a month that it will finish on the 7th September 2022. Please make sure that you cancel the free trial before then so you will not be charged. If you delete the account but you don’t cancel the subscription, you can still be charged. You can cancel any Apple subscription from your App store or directly on their website https://support.apple.com/en-gb/HT202039

Thanks :) 

I wish to delete my account with you please, as it’s not mine. 
 

thank you for your help 

Marie felton

Hi @Marie Felton !

Here is screenshot from Deezer Help center 

Delete Your Deezer Account

https://support.deezer.com/hc/en-gb/articles/201168742-Delete-Your-Deezer-Account

or contact DEEZER SUPPORT

https://support.deezer.com/hc/en-gb