I cant pay with my card

I have an error when trying to pay the HiFi plan. When i was call to the bank, they saying that all is fine on the side of the bank.

Help me please!!

Best answer by GropplerZorn

hello there @BAR88

just about everyone here on the forums is a fellow subscriber such as yourself and therefore do not have access to your account.

I suggest opening a ticket with deezer support. An agent will be happy to assist you. The link is here → https://support.deezer.com/hc/en-gb

cheers

Superuser

Hi @BAR88 !

I hope the article below will help you

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

BAR88Author

One Hit Wonder

It didnt help for me. I tried both of cards, but the problem is stiil issue

Superuser

hello there @BAR88

just about everyone here on the forums is a fellow subscriber such as yourself and therefore do not have access to your account.

I suggest opening a ticket with deezer support. An agent will be happy to assist you. The link is here → https://support.deezer.com/hc/en-gb

cheers

Deezer Legend

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