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I can't update my Deezer playlist on a Fitbit Sense

  • September 22, 2022
  • 3 replies
  • 40 views
M
One Hit Wonder

I am trying to update/add a Deezer playlist on my Fitbit Sense. I have a Samsung S8. On the Fitbit app,  I click on Music and on the Media Folder I select the Deezer service ( i am already subscribed). Since before yesterday is showing this issue message:

"Uh Oh

There was a problem reaching the server. Please try again later."

 

Please advise how to solve this issue.

Best answer by Yula

Hello there @Tony_F and @McClau, 

please check on this article that your devices comply with all the requirements needed for the app to work. 

https://support.deezer.com/hc/en-gb/articles/360000552849-Deezer-on-Fitbit

    T

    3 replies

    T
    Roadie
    • Tony_F
    • Roadie
    • September 23, 2022

    Same issue here. Started yesterday for me

    Yula
    Deezer Staff
    Forum|alt.badge.img+10
    • Yula
    • Deezer Staff
    • Answer
    • September 25, 2022

    Hello there @Tony_F and @McClau, 

    please check on this article that your devices comply with all the requirements needed for the app to work. 

    https://support.deezer.com/hc/en-gb/articles/360000552849-Deezer-on-Fitbit

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    M
    One Hit Wonder
    • McClau
    • Author
    • One Hit Wonder
    • September 25, 2022

    I guess I have all the requirements. What i did was to unlink the account fron the Fitbit app, delete the Fitbit Sense as my device on the Fitbit app, uninstall the Deezer app on both the Fitbit Sense, and the phone; and reinstall and link back. Now it is working. Thanks anyway.

    Jaime.Deezer
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