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Guitar Hero
May 16, 2025

I can't play all favourites from an artist

  • May 16, 2025
  • 9 replies
  • 106 views

When I go to an artist and select "play favourites" Deezer plays only 20 songs, roughly an hours worth. It's been happening for the last few days. 

Tried several artists, all the same. Annoying while driving or when you want to binge listen. 

    9 replies

    Nina Nebo
    Superuser
    Superuser
    May 16, 2025

     

    Hi ​@ISeeDeadPeople !

     

    Can you send us a screenshot so we can better see what the issue is and where the problem is !?

    thx

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Guitar Hero
    May 16, 2025

    There isn't much to screenshot. I choose favourites, play and it plays just 20 songs. No error notices or something. 

    GropplerZorn
    Superuser
    Superuser
    May 16, 2025

    ​@ISeeDeadPeople 

    is it playing the songs from that artist that are in your favorites?

     

    otherwise, pressing the play button will usually play the top tracks from that artist.

    Deezer Legend
    Guitar Hero
    May 16, 2025

    Yes, it plays SOME of the favourites, but only 20, not ALL  favourites of the selected artist like it used to do. 

     

    GropplerZorn
    Superuser
    Superuser
    May 16, 2025

    so you are trying to play the 47 songs you have favorited from that artist, but it is only playing 20?

     

    Deezer Legend
    Jaime.Deezer
    Community Manager
    Community Manager
    May 16, 2025

    Hi ​@ISeeDeadPeople could you please send us a video reproducing and showing the problem in order to investigate and/or help you?
    Thanks

    Guitar Hero
    May 16, 2025

    ​@GropplerZorn@GropplerZorn, yes, that is the whole issue.

    ​@Jaime.Deezer no clue how to.

    VID-20250516-WA0014.mp4: Sorry, we couldn't upload your file because we don't support that file type. Supported file types: zip, pdf, xml, txt, csv, doc, docx, xls, xlsx, ppt, pptx, jpg, jpeg, gif, png

    GropplerZorn
    Superuser
    Superuser
    May 16, 2025

    ​@ISeeDeadPeople I’ve never seen this before, this feature works well for me.

    and aside from the usual troubleshooting recs (clear cache, force stop the app, reset phone), I don’t have any insightful suggestions. maybe someone else will.

    my embarrassingly cumbersome workaround would be to create a playlist of those 47 tracks and add to it as you enjoy that artist. I do this with my favorite artists, anyway.

    sorry I wasn’t of more help,

    Deezer Legend
    Guitar Hero
    May 16, 2025

    It is the thought that counts ;). I tried clearing the cache, force stop, making the alloted memory bigger and smaller, but no dice.