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How to transfer profile from one Deezer family account to another?

  • 18 February 2024
  • 2 replies
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Hello!
I have my own Deezer profile (Premium). My girlfriend has her own Deezer profile on the Family account with her sisters. We would like to upgrade my subscription from Premium to Family, and transfer her profile from that other Family subscription to our new Family subscription. Is there a direct way to do that? We do not wish to link playlist by playlist, because that is tiresome - we want to transfer her entire profile (playlist, favourites, etc) to our new Family subscription. 
Hopefully there is a way to do that.
Thank you in advance!

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Best answer by Nina Nebo 18 February 2024, 19:41

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Hi @zrybla !

First check is your girlfriend have Family Profile or she have Independent account.
If she have Family Profile then need convert  into an Independent account because then she can keep all favorite content and playlists.

Then Admin of Family plan of your girlfriend need remove her Independent account  from sisters Family subscription and her account will revert back to Deezer Free .

You also must have a Deezer Free account in order to join a Family. This means that if you are a Deezer Premium subscriber, you must unsubscribe from it and wait for your current period to end before joining your NEW Family plan .

If you will be Admin then you must be logged in to the admin account to add your girlfriend Independent account to your Family .
Ensure that the Admin account and the account that you want to join with are in the same country.

 

 

Here is helpful Deezer links where is all about Family subscription and what what you need to do ,so look there for more details :

 

Delete Or Remove A Deezer Family Member

https://support.deezer.com/hc/en-gb/articles/206096911-Delete-Or-Remove-A-Deezer-Family-Member

 

Log In To Deezer Family

https://support.deezer.com/hc/en-gb/articles/206096901-Log-In-To-Deezer-Family

 

Join And Use Deezer Family With An Independent Account

https://support.deezer.com/hc/en-gb/articles/360007641517-Join-And-Use-Deezer-Family-With-An-Independent-Account

 

Add Someone As A Member To A Deezer Family Account

https://support.deezer.com/hc/en-gb/articles/206096891-Add-Someone-As-A-Member-To-A-Deezer-Family-Account

Thank you! 😊
This is very helpful! There is a way after all! :)))

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