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Answered

Help!

  • December 18, 2025
  • 1 reply
  • 14 views
M
One Hit Wonder

When I try to add songs to my favorites, it just adds to the admin account. When i click the heart, it just says it failed, but when i try it with the three dots and there click "Add to favorites", it adds the song to the admins playlist, even though I'm on my own profile.

Best answer by CharlyMX

Hi ​@Miro Paasisalo 

the report has already been sent to technical support. Please be patient; it may take some time for them to investigate what's happening with your account profiles.

It would also be a good idea to contact support so they can help you with the problem on your account, detailing the issue and providing the email addresses for the Admin and any secondary accounts.

You can do this through the Deezer contact form: https://support.deezer.com/hc/es/requests/new

Best regards, and may the music keep flowing!

1 reply

CharlyMX
Superuser
  • CharlyMX
  • Superuser
  • Answer
  • December 18, 2025

Hi ​@Miro Paasisalo 

the report has already been sent to technical support. Please be patient; it may take some time for them to investigate what's happening with your account profiles.

It would also be a good idea to contact support so they can help you with the problem on your account, detailing the issue and providing the email addresses for the Admin and any secondary accounts.

You can do this through the Deezer contact form: https://support.deezer.com/hc/es/requests/new

Best regards, and may the music keep flowing!

I 💜 Deezer
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