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Answered

Help!

  • 30 August 2023
  • 3 replies
  • 27 views

I wrote a few times but I didn’t get the answer for my problem. When I create Deezer account, I use a wrong email address and now someone use my account, stop the music whenever I listen something. Can I change email address without this email? If it’s not possible, tell me to cancel my subscription. Thank you!

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Best answer by Nina Nebo 30 August 2023, 20:22

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Userlevel 7
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Hi @djelamdmms !

Maybe link below can help you 

https://support.deezer.com/hc/en-gb/articles/360009302738-Change-Your-Deezer-Username-Email-Or-Password

or contact Deezer Support

https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

Got a new phone and my music is not here on deezer app

Userlevel 7
Badge +12

Got a new phone and my music is not here on deezer app

Hi @Kirsten Calvin !

 

If you have more than one Deezer account, please check that you've logged into the correct account

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