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One Hit Wonder
Andrija123
One Hit Wonder
Jul 19, 2023 7:01 AM UTC

hacked?

I keep getting interrupted while playing music. I changed password as I was told by one of your guides but I still keep getting interrupted. I am a member of Deezer premium.

1 reply

Leonídia.Deezer
Community Manager
Leonídia.Deezer
Community Manager
Jul 20, 2023 11:28 AM UTC

Hi @Andrija123, sorry to hear that you are having this kind of experience. 

To prevent any further issues, I have unlinked programs and devices from your account to eliminate any unwanted devices and closed all open sessions on your account.

In order to enhance the security of your Deezer account I suggest that you update your mailbox password.

After that, please reset your Deezer account password through the email I sent to you.

To secure all your online accounts, I advise you to regularly scan your systems for malicious software.
 

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