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One Hit Wonder
carcand
One Hit Wonder
Apr 28, 2022 12:19 PM UTC
Answered

Free account but still being billed

I switched to the deezer free account awhile ago now but noticed I am still being billed every month 👎🏼 Happen to anyone else?

    Yula
    YulaAnswer
    Deezer Staff
    Apr 28, 2022 3:38 PM UTC

    Hello @carcand! 

    This should not happen, please contact our Support here: 

    https://support.deezer.com/hc/en-gb/requests/new

    They will be able to refund you if needed! 

    (She/her) add your pronouns to your signature!
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    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    Apr 28, 2022 3:38 PM UTC

    Hello @carcand! 

    This should not happen, please contact our Support here: 

    https://support.deezer.com/hc/en-gb/requests/new

    They will be able to refund you if needed! 

    (She/her) add your pronouns to your signature!
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