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One Hit Wonder
June 6, 2018

Flow repeats tracks

  • June 6, 2018
  • 101 replies
  • 2950 views
Is it normal to have several tracks repeated way too frequently when you are in the Flow feature?

101 replies

Roadie
January 22, 2022

Thanks for your feedback @XionicFire @Ivan16 @maxkshaw. Many users want less repetition in the flow and we need absolutely to address that. 
I have forwarded your message to our developers and they mentioned that it is a bit more complicated than a 2 lines of code fix as it has an impact in the interface and also implies mobile development. Also, flow is considered to be a simple button.
Devs are fully aware of the problem and this is a priority now. We have a dedicated datscientist team that has been working on that precise problem for several weeks, since the release of the new flow version in December.
They have collected first some data to previously analyse when a repeated track gets on the nerve of our users.
AB test is the next step, and once I have news on any fix or implementation I will let you know.
Thanks for your patience and all your feedback. It is very much appreciated it.:nerd:
 

Hi, thanks for responding and acknowledging the issue

we realize its not LITERALLY 2 lines of code however what we are trying to say is it should be something you can code in a relatively simple manner and should most certainly not take more than a few days, for now you can beta test the feature with us your guinea pigs i mean PC users, and if all is well push it later to mobile.

Your entire PC client is coded using electron, its a SUPER simple interface to code and modify vs say be it done in C++ that’s why were saying to not try to make it super nice just patch it for now, worry about fixing it fine later.

After the 17th repeat of the same song in the past 8 hours while working it breaks my concentration and  I almost wanted to downvote it so i wouldn’t have to hear it again but that would mess up my flow algorithm so i clicked skip and just accepted it… until it came up again….

It’s like working at walmart in the 2010's during christmass, after 2 weeks of hearing the same songs over and over you hear it again at home and want to kill someone.

I was literally fed up to the point where i was going to just start trying out other services, but id figure id check the forums first to see if I'm alone on this, its been a while since i’ve tried them and they may have fixed the same issue that brought me here, google and pandora had this same problem, same tracks over and over, that's why i came over, flow had that same problem but at least it had a lot more tracks so it was worth it but its reaching a limit.

Oh and PS, i had a problem where your electron interface kept blurring the fonts constantly, making my head hurt, its not a fault in Deezer itself but on the electron engine you use, it keeps trying to antialias the Deezer interface like if it was a video, causing the fonts to “degenerate” and blurr slowly over time, since thankfully Deezer was always just minimized it wasn't an overly annoying issue unless i was trying to work on my playlists, but things like discord and Franz were really killing me, turns out starting Deezer with the command line “Deezer.exe -disable-gpu” fixes the font blur by disabling GPU acceleration (and thus, the anti alias that comes with it).

Telling you this in case you ve run into this problem with other users or want to tell ur devs to disable gpu acceleration for the Deezer app as an option in the settings page, its a music app so blurry fonts are not a deal breaker after all but just letting you know of that problem since we have you here haha.

Ill wait for the new flow and see if that fixes the issues

Again thanks for the response and attention

 

 

January 30, 2022

Suggestion:

  • put “exclude songs from flow for one day once they have been played” into preferences
  • internally add a tag to each track that says “played in flow at timestamp xyz”
  • check for that timestamp whenever the next song is rolled out for flow and skip it if timestamp is younger than 24 hours
  • job done

Really … it’s not 2 lines of codes, it’s probably about 4 lines plus some UI change. No need for “data scientists”, this request is quite straight forward.

I had too many repetitions today … plus, the same couple of songs keep coming up everytime I start flow NEW. There is something serisouly broken in that system and you definitely do NOT need data scientists to figure that out. 

Roadie
July 1, 2022

I have repetitive playlists all the time. I have more than a few favs in my list, but the music is literally the same all the time. Same songs, same artists… I’ve been using Deezer for a couple of years and this behavior is ongoing. 🤔

Roadie
February 7, 2023

I'm still on the trial. There's a lot I like about Deezer so far, but the repeated tracks and artists are infuriating! Seems like whatever I try to listen to ends up being an hour filled with the same few Johnny Cash and Beatles songs repeatedly. This is mostly on Android, but doesn't seem limited to that platform. In searching the community for this problem I'm seeing complaints of this from 5+ years ago with promises of changes to come and just wait, the devs have been informed. Yet here we are. As someone with a coding background I suspect there's no appetite to fix this because there's a significant reduction in BMG/ASCAP fees under certain conditions, something like that probably. Keeping users happy will pay off in the long run though and this issue may be a deal breaker for me personally.

maxkshaw
Rising Star
Rising Star
March 10, 2023

Hi @Yula, is there any update on this? I’ve just listened to f***ing Wonderwall 5 times in 3 days.

Deezer Premium since June 2020
Yula
Deezer Staff
Deezer Staff
March 13, 2023

Hey there @maxkshaw, it does not seem to be an issue that a big amount of users are experiencing. 

Have you tried our track mixes or excluding wonderwall? 

(She/her) add your pronouns to your signature!
maxkshaw
Rising Star
Rising Star
March 13, 2023

Hey there @maxkshaw, it does not seem to be an issue that a big amount of users are experiencing. 

Have you tried our track mixes or excluding wonderwall? 

Hi Yula, has Flow 2.0 been rolled out to Android users or not? I was part of the 2.0 trial, so I would expect to be informed when the feature goes live.

Deezer Premium since June 2020
Yula
Deezer Staff
Deezer Staff
March 13, 2023

No we won’t roll out Flow 2.0 the way it was tested, but your feedback was used to create all new improvements on your Flow...

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maxkshaw
Rising Star
Rising Star
March 13, 2023

No we won’t roll out Flow 2.0 the way it was tested, but your feedback was used to create all new improvements on your Flow...

Thanks, so is there any update on the improved Flow? Listening to Flow on my Android is often a painful experience. Interestingly, I have a new feature on my desktop app and this seems to be working well (few repetitions).

 

Deezer Premium since June 2020
soakes
Rising Star
Rising Star
March 14, 2023

Hey there @maxkshaw, it does not seem to be an issue that a big amount of users are experiencing. 

Have you tried our track mixes or excluding wonderwall? 

It is the single most complained-about feature of Flow, and as a relatively new user I have seen many people complain about it here on this forum in many different threads.

Flow repeats some tracks way too often.  It also repeats entire playlists sometimes.  It also does not branch out enough in terms of genre or time period.