Hello, I have a very big problem with FLOW. I REQUIRE SUPPORT to check or work with my account! i have 225 selected artists of techno music and its directions ,64 albums in favorites ,573 liked tracks . BUT THIS WONDERFUL FLOW OF YOURS just turns on some kind of rap , guitar songs , pop , some Mexicans and anything else !!! Not once did he include my Favorite artist or a liked track , or indeed anything similar to my taste . And I don't need to write your nonsense about clearing the cache, reinstalling the application , logging out of my account and logging in again. I've done all this more than once and it doesn't work. I DEMAND THAT SUPPORT SORT OUT THIS ISSUE ON MY ACCOUNT!!!
+6- Deezer Legend
- 1661 replies
awesomemac wrote:
Hi , yes , I wrote to the support service , there are standard answers . Clean the cache, reinstall the application, in general, the standard answers, which naturally do not solve the situation. They wrote to me in private messages (I don 't know who ) , apparently someone from the support and I shared my email with him to log in to the application , they promise to see what 's wrong , but there has not been an answer yet . If the situation is not resolved, you will have to abandon Deezer.
It was Jaime who asked me for the email address from the account.
+6- Deezer Legend
- 1661 replies
I had a few Flow issues as well some time ago.
What I did:
I turned Flow to the setting Play more favourites. And then liked as much as posible when liking a song Flow played. Did this a week and after this it improved (setting on Discovery).
Coincidence? I don’t know.
awesomemac wrote:
I had a few Flow issues as well some time ago.
What I did:
I turned Flow to the setting Play more favourites. And then liked as much as posible when liking a song Flow played. Did this a week and after this it improved (setting on Discovery).
Coincidence? I don’t know.
I turn on FLOW to prioritize favorites (what's in favorites) , but it doesn't include what's in favorites anyway. Not one track at all , not one artist . How can I explain it to you , it 's just a mix of everything that is possible , some Mexican songs , some rock , pop , 80 years and a lot of everything , I'm just tired of skipping already . And this damn FLOW has never included anything from my favorites.
+6- Deezer Legend
- 1661 replies
I wish I could help you with this issue. I just can’t understand why your Flow is that bad.
My Flow is far from perfect, but when selecting Favourites it’s good.
awesomemac wrote:
I wish I could help you with this issue. I just can’t understand why your Flow is that bad.
My Flow is far from perfect, but when selecting Favourites it’s good.
And today I found out that notifications from my favorite artists to whom I am subscribed do not work))) It 's just empty , it 's Friday and the releases are coming out . What the hell is Deezer LOL, what are you paying money for? If nothing works, ahahah. I don't want to deal with such a service, it's the most lame music service I've tried.
+7
About the notifications, I am not sure but might be related to the registration date of the account (21-09).
Hope next week everything’s better.
Thanks for your patience
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