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Family Account improvement


Hey! I subscribed for Deezer Family Account, but the issue that I'm having right now is that only in the main account there's the Account Management feature...so when my kids want to find their content on my wife's phone they aren't able since the Account Management is only available for primary account. But since kids access their music through both of their parents, there should be an option to add a second account to have that as well


2 replies

Hey @gtovar 

Do I understand correctly that your wife has her own account (individual login data)?
In order for a child to access their profile, your wife must first log out. After that, the login would be done with admin data so that the kid profile can be selected.

Yes, you're right, it's really cumbersome. 🤔

In this case it would be easier if everyone had a profile (without their own login data). So you can then simply switch between the profiles.

Yes, you're right. I added her to the Family Account I created but with her own individual account. The problem with having everyone their login is that my kids are below 4 yrs old, so it should be a way that as I can easily go through my kids profile, that my wife could do that as well since as a second “parent” primary account.
But you got the issue 😊! 

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