Answered

Deezer Password Change Sucks!

  • 18 May 2023
  • 1 reply
  • 73 views

I’ve got email from McAfee that my Deezer info was stolen and posted on Dark Web.

I am trying to change the password and got the message that the code was send to my email - which I never received. I clicked on requesting the code again and this time it came in but when I entered it I got the message that it was incorrect. I clicked on request the code again and this time the message was that I posted to many code requests and try again in a few minutes. I have been trying all morning every few minutes and keep getting the same message again. The is the worst interface ever!

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Best answer by Yula 22 May 2023, 13:41

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Userlevel 7
Badge +10

Hey @GubaFace, so sorry to hear about this, are you sure the email address linked to the Deezer account is the right one? 
please contact our Costumer Care team and they will help you get a new password! 

https://support.deezer.com/hc/en-gb/requests/new

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