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Hi. I have mistakingly made two accounts on Deezer. One paid subscription with my music on bit the email address for that one is old and running out of space. I want to change the email address to my newer email, but that was declined as I had accidentally opened another Deezer free account with it. So I think I need to delete my free Deezer account but can't see how? Is this what I need to do to be able to use that email with my paid freezer account? Help!

 

Hi @Charlie Kenobi !

 

here is helpful links

 

Delete Your Deezer Account

https://support.deezer.com/hc/en-gb/articles/201168742-Delete-Your-Deezer-Account

 

Change Your Deezer Username, Email Or Password

https://support.deezer.com/hc/en-gb/articles/360009302738-Change-Your-Deezer-Username-Email-Or-Password


Hi. Thanks for this. But the delete instructions don't seem to work to allow you to delete a free account. The only option I have when I get to manage my account is manage my subscription. And I don't have one so it simple says I'm enjoying Deezer free at the moment. 

 

Do you agree that I need to delete this account in order to use this email address with my paid Deezer account?


 

Hi. Thanks for this. But the delete instructions don't seem to work to allow you to delete a free account. The only option I have when I get to manage my account is manage my subscription. And I don't have one so it simple says I'm enjoying Deezer free at the moment. 

 

Do you agree that I need to delete this account in order to use this email address with my paid Deezer account?

Yes , I think so 

 

 


So my question is then, how do you delete a free account that has no subscription?


 

I see on web Deezer Desktop

    https://www.deezer.com/

in account settings I can delete my account 

 

but on Deezer app which I downloaded for PC don’t have that possibility

 

 

or you can contact Deezer support or chat

https://support.deezer.com/hc/en-gb


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