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Answered

APP

  • 5 December 2023
  • 2 replies
  • 11 views

Hi,

I have a Sony with the Deezer APP but the APP is not opening, error says page cannot by found

Any clues to what is wrong

 

Thx

Fundi

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Best answer by Nina Nebo 6 December 2023, 17:48

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Userlevel 7
Badge +12

 

Hi @Fundi !

Maybe you need  turning your phone off and on again. It's also worth logging out and logging back in to your account because this can help solve the majority of connection problems.

 

If that do not help try Reinstall Deezer app

 

helpful links

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

https://support.deezer.com/hc/en-gb/articles/214347045-Reinstall-Deezer

Userlevel 7
Badge +5

Hi @Fundi, thank you for your message, and thanks to @Nina Nebo  for your help.

Could you please confirm if the issue you described was resolved by following the procedures suggested by @Nina Nebo ?

 

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