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After ending subscription, I lost account acces. Don't have acces to accounts email adres anymore

  • 20 November 2022
  • 3 replies
  • 33 views

I had to cancel my subscription unfortunately. The email adres that I used for Deezer I also ended. I know stupid..…

I do however still have the accounts orig email+password. I tried to login after unsubscribing with the known email+pasword and somehow created a new account, also it seems. I lost all playlists and favs.

Is there anyway to restore the playlists?

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Best answer by Anonymous 20 November 2022, 11:02

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3 replies

Hey @Sandra2nd1 

Please contact support directly. There is definitely a solution:
→ https://support.deezer.com/hc/requests/new

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@dee_dirk Thank you for your help! ✌🏼

Thank you Dee........I'll definitly do so

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