Morning! I have premium subscription and the only one who use it. For few days I see “your Deezer account is currently in listening mode on another device” I m try to change password access and email access but not getting code on my email after several attempts. Pls help how to resolve. Thanks
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Hi
here is helpful links
Account Being Used On Another Device
https://support.deezer.com/hc/en-gb/articles/360001430465-Account-Being-Used-On-Another-Device
Suspicious Activity On Your Deezer Account Help
https://support.deezer.com/hc/en-gb/articles/360001425809-Somebody-has-taken-over-my-account
Contact Deezer
https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer
Thanks a lot for reply, I already checked all links. Didn’t find how to solve the issue that trying to change my password - I m not getting security code on email. Could you please kindly guide on this. Many thanks!
here is helpful link
Change Your Deezer Username, Email Or Password
or contact Deezer support
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.