I have some devices registred that i did not register, and when i delete them, they come back very soon. I tried changing the password but when i press change password, the app brings up some error. Bellow is a screenshot of 2 iphones that are on my account constantly. Please help
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Hi @VanilishakeI , what kind of error are you getting if you try to change the password?
If I want to change my password in the app or on the web, I get the following message:
Did you received any email with a code after sending the request?
Hi @VanilishakeI !
If you do not receive an email to reset your password or you have some error , it's possible that your email has been changed.
Email has not been changed, it is still on mine, i have checked. I also dod recieve the code to resset the password, and have tried to do so, and i get an error massage (image bellow), when i try to press save changes. I have tried multiple different passwords and nothing works.
In this case @VanilishakeI it’s best to contact Deezer Support like @Nina Nebo mentioned. And there you can send in a request.