Answered

Downloading problem

13 days ago
May 12, 2025
1 reply
24 views

Kabanoss Viinaga
Tiny Dancer

Evening,

I try to download— and yes I have good connection, and yes I have premium, yes I have storage in my phone, i'm not dumb— and YET, it will ONLY download when I'm using mobile data, wifi is like no-can-do. You'd say it's my phone problem? Maybe. But the "won't download thing" still remains: you see, I try to download and it will just download like, a couple of songs and almost never each one of them; just picks randomly some that it downloads, some that it wont. Also, sometimes when I try to make a playlist and add a song that already is in some other playlist then as I try to download the new playlist, it won't sometimes download the song that already is in another playlist.

Anyways, the main problem is the first one that's underlined.

Have a great day

Best answer by GropplerZorn

hey there @Kabanoss Viinaga

the issue of some songs not downloading (or showing as downloaded) has been discussed, there is conversation here if you want.

Yes, your device or home network may be at fault, but I won’t attempt remote troubleshooting.

Some things to consider: Are the tracks favorited? To download individual tracks, you need to add them as a favorite track first.

It also works by adding them to a playlist, but since you (maybe) already downloaded the playlist, try favoriting them first.

the support page for downloads if a refresher helps.

Best of luck and enjoy your music.

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