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why is flow flooded with German music?


I’m in the UK and have not liked or added any German songs to my favourites. Today I’m plagued with German songs. It has done it before with French music. 
 

There is no hack of my account, no German songs have been added to favourites. 
 

Any ideas why this happened? I’m going to Spotify soon based on this if not resolved as much as I enjoy Flow, this is ridiculous. 

I’ve cleared the cache, changed my country to another and then back to the UK. 
 

thanks. 
 

Best answer by Jaime.Deezer

@Mattjones please contact our Deezer Support Team and one of our agents will be able to check you account and listening history (with your permission) and help you.
Apologies for the inconvenience

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6 replies

awesomemac
Deezer Legend
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  • Deezer Legend
  • 1550 replies
  • August 3, 2024

Isn’t this because you have listened to German music in the past? Or a German artist (who sings in English)?


  • Author
  • Runaway Baby
  • 1 reply
  • August 3, 2024
awesomemac wrote:

Isn’t this because you have listened to German music in the past? Or a German artist (who sings in English)?

Nope, as per my post. Have never listened to any German music or one who sings in English. 
 

Not added any new songs to our favourites in weeks, then today it’s spamming me with German language songs. 
 

 


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1550 replies
  • August 4, 2024

@Jaime.Deezer: Is there anything Deezer can do to help @Mattjones ?


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  • Tiny Dancer
  • 10 replies
  • August 5, 2024

It sounds frustrating to have unwanted music popping up in your Flow. It might be worth checking your Deezer settings to ensure everything is set correctly. If the problem persists, contacting Deezer support directly might help resolve the issue. If you’re not satisfied, switching to Spotify could be a good alternative. Good luck!


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4901 replies
  • August 5, 2024

 

 

Hi @Mattjones !

 

Maybe you just need improve your Flow by adding more content to your Favorites and listening to music across the app. Whether it’s an album, an artist or a track .
Flow needs to understand your taste to provide you with better recommendations .

 

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5212 replies
  • Answer
  • August 6, 2024

@Mattjones please contact our Deezer Support Team and one of our agents will be able to check you account and listening history (with your permission) and help you.
Apologies for the inconvenience


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