Had an issue with payment and now trying to get back on Hifi and I’m not seeing it in the options of choosing a plan? Can anyone help??
I can't find the Hifi option??
Best answer by GropplerZorn
Hey
can you provide a little more information? What country / region are you in? Are you now on Deezer free? Are you booking straight through deezer at https://www.deezer.com/us/offers or are you using Apple’s App Store or Google Play? (I recommend booking straight through deezer, it’s cleaner and cheaper).
In the US, the only two plans are Free and Premium (for solo accounts).
And just a reminder, the plan that includes Hi-Fi audio quality is now referred to as the Premium plan, which can be a little confusing considering that in the past the Premium plan was separate from the Hi-Fi plan.
deezer support is also available and they can directly look at your account. The link is here → https://support.deezer.com/hc/en-gb
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