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subscription


Hello,

How’s possible and okay to change subscription more than double without worning first?

It is so unprofessional and I want my money back.

I am your member for 7 years and this is how you reword your loyal customer. I don't want to be your user anymore.

Can you give my money back for this month?

 

Best regards,

Sandra 

Best answer by Jaime.Deezer

Hi @Sandrica I understand your frustration about the price increase, but you should have received a communication.
I am sorry to hear that you want to leave Deezer after so many years. Please get in touch with our Deezer Support Team and one of our agents will help with your request.
Apologies for the inconvenience :(

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3 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5258 replies
  • Answer
  • March 17, 2024

Hi @Sandrica I understand your frustration about the price increase, but you should have received a communication.
I am sorry to hear that you want to leave Deezer after so many years. Please get in touch with our Deezer Support Team and one of our agents will help with your request.
Apologies for the inconvenience :(


  • Author
  • Runaway Baby
  • 1 reply
  • March 17, 2024

I didn't receive any communication about the price increase.

I have already leave you. 

Goodbay.


Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2444 replies
  • March 20, 2024
Sandrica wrote:

I didn't receive any communication about the price increase.

I have already leave you. 

Goodbay.

 

Check your spam folder ….


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