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music disappear

  • February 1, 2024
  • 1 reply
  • 14 views

I have just changed to a new phone and all my music has disappeared 

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1 reply

GropplerZorn
Deezer Legend
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  • Deezer Legend
  • 1211 replies
  • February 2, 2024

Hello there @Woo woo 

If you are referring to your downloads, downloads are device-specific and would need to be downloaded again on your new phone. If you are talking about your playlists, favorites, etc, then double check to ensure that your login information is accurate and that you are logged into the correct account on your new device.