I’m a new user and in my free month. At the start I selected monthly payments. However after using the service for a few days, I liked it so much, I wanted to move to an annual payment. I couldn’t see on my account to enable this, so I cancelled the account thinking I would re-join with an annual subscription.
However this doesn’t seem to be possible and I am now in my last few days of a free service. I messaged ‘help’ at Deezer and had a reply that did not bear any relation to my query! (I presume it was a dumb AI reply!).
I am hoping that at the end of my free month, I will be given an option to renew. But, is there an easier way?
