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the family subscription is not yet activated

  • October 10, 2022
  • 1 reply
  • 24 views

hello, today I paid for the subscription to the family account early in the morning, the money was taken from the card, but the account has not been activated yet

Best answer by Jaime.Deezer

Hey @Zahar Armstrong I a sorry to hear that.
Please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help.
Thanks

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Jaime.Deezer
Community Manager
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  • Community Manager
  • 5271 replies
  • Answer
  • October 11, 2022

Hey @Zahar Armstrong I a sorry to hear that.
Please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help.
Thanks