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album pic in car display disappeared


The pics of the albums or songs playing has disappeared from the car stereo but with Apple / Spotify etc they are all still there 

has there been an issue on an update ? 

Best answer by Yula

Hey @Don Campbell, do you mean that you can hear the music fine but the artcover of the album disappeared? 

From which mobile are you playing? Which version of the app? 

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6 replies

Yula
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  • June 14, 2022

Hey there @Don Campbell

What autoradio are you using? 


  • Author
  • Runaway Baby
  • 3 replies
  • June 15, 2022

I’ve a Alfa Giuetta 2017 car 

the albums appeared no problem  on it but now have disappeared with just a black square with a note symbol in the middle ? 
 

thanks 


Yula
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  • June 19, 2022

Hey @Don Campbell, do you mean that you can hear the music fine but the artcover of the album disappeared? 

From which mobile are you playing? Which version of the app? 


  • Author
  • Runaway Baby
  • 3 replies
  • June 19, 2022

Yes the music plays but the album pic has gone now 

I’ve an iPhone 12 max and the Deezer version is 9 15 0

 

thanks 

 

don 


Yula
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  • June 20, 2022

Hey @Don Campbell

But you can see the albums on the app, correct? 

It’s only on the car radio that they don’t appear? 

Is there a way you can update the autoradio? 

 


  • Author
  • Runaway Baby
  • 3 replies
  • June 20, 2022

Yes just on car stereo 

they were fine on it and a few weeks ago disappeared 

the car is up to date as is Deezer 

Apple Music etc is still fine all the artwork is still fine and appears just the drezer app they have vanished on so that’s why I’m assuming something has went wrong on the Deezer app on an update maybe 

 

thanks 

 

Don