I can't listen offline because it says that my device is connected to 0 devices and I'm the only one connected on that account. I have an Android phone. What solution is there?
Answered
0 devices connected
Best answer by Noam Asulin
Hi
What about online music ?
Start by navigating to www.deezer.com and go to your profile image .
Choose Account settings > My connected devices
Check which devices are listed there . If you see any unrecognizable devices click on Unlink this device
You can also unlink all the devices , even if one of them is yours . Then you can try to login from your android phone again and see if you can listen to music .
As a security measure I would also suggesting to reset your password by going to https://www.deezer.com/password/reset
+14- Bezi since 2017
Hi
What about online music ?
Start by navigating to www.deezer.com and go to your profile image .
Choose Account settings > My connected devices
Check which devices are listed there . If you see any unrecognizable devices click on Unlink this device
You can also unlink all the devices , even if one of them is yours . Then you can try to login from your android phone again and see if you can listen to music .
As a security measure I would also suggesting to reset your password by going to https://www.deezer.com/password/reset
(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Well same for me I cant listen to offline, and it says cant use 0 devices connected, I checked for any devices on my settings but there were none. PLEASE HELP ME
+7
You can’t access any of your downloads while offline?
Thanks
fj150347 wrote:
I can't listen offline because it says that my device is connected to 0 devices and I'm the only one connected on that account view here. I have an Android phone. What solution is there?
If you're experiencing issues with Spotify saying your device is connected to 0 devices and you're unable to listen offline, here are some steps you can take to troubleshoot and resolve the issue on your Android phone:
1. Check Spotify Offline Mode
- Ensure Offline Mode is Disabled: Open the Spotify app on your Android phone.
- Go to Settings: Tap on your profile icon at the top right, then tap on "Settings".
- Check Offline Mode: Make sure that "Offline mode" is toggled off. When Offline mode is on, Spotify disables all network access and you can only listen to downloaded music.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.