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Bugs with offline playback

A
Lover
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For a long time, probably for six months, offline playback works very poorly

So the problem is that if you enable offline shuffling of tracks, then a playlist of 2-3 tracks is created, which play in a circle and often freeze. I recorded this in one of the pinned videos. 

 

It is worth noting that there is no problem if you manually switch each track with the "next" button. You can see this in one of the pinned videos.

 

If I remember something, I will add it to the comments

 

https://www.veed.io/view/fa0bce7b-d7f8-4292-8a55-1026cae034f4?panel=share

 

https://www.veed.io/view/c7662fa9-eedd-42c7-9201-7c79c0482222?sharingWidget=true&panel=share

 

Best answer by Leonídia.Deezer

Hello @ArtemUa indeed your suggestion is always a good indicator if issue is on the device or with the app.

Nevertheless, consider that on the beta version, you can always find some bugs.

We the revamp of our app, we have seemed some improvements on the download feature. So I would recommend to just update to the just released updates 8.0.0.78 (normal version) or 8.0.1.5 (Beta version) and let us know how is the experience now.

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A
Lover
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  • ArtemUa
  • Lover
  • November 7, 2023

I wonder if I just tested it all on the stable version on another phone and everything works fine 🤔 Although I recently tested on both the beta version and the stable version, but there were problems with playback.

 

I should try to install the stable version instead of the beta on your phone. I hope the problem is still only in the beta 

Leonídia.Deezer
Alien SuperStar
Forum|alt.badge.img+6

Hello @ArtemUa indeed your suggestion is always a good indicator if issue is on the device or with the app.

Nevertheless, consider that on the beta version, you can always find some bugs.

We the revamp of our app, we have seemed some improvements on the download feature. So I would recommend to just update to the just released updates 8.0.0.78 (normal version) or 8.0.1.5 (Beta version) and let us know how is the experience now.

Leonídia.Deezer
1 person likes this
  • Leonídia.Deezer
    Leonídia.Deezer
A
Lover
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  • ArtemUa
  • Lover
  • November 15, 2023

I found the reason 

Leonídia.Deezer
1 person likes this
  • Leonídia.Deezer
    Leonídia.Deezer
Leonídia.Deezer
Alien SuperStar
Forum|alt.badge.img+6

I @ArtemUa , great to hear that you've resolved the situation!

If you encounter any other issues or need further help, feel free to let me know.

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